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Privacy Notice

Pursuant to the Federal Law on the Protection of Personal Data Held by Private Parties (hereinafter the “Law”), we hereby inform you that OPERADORA MEOR S.A. de C.V. (hereinafter “MEOR”), a company with registered office at Montes Urales #755, Office 101, Lomas de Chapultepec, Mexico City, Zip Code 11000, Mexico City, Mexico.

As a company committed to protecting your privacy, we inform you of the following:

1.- Personal Information

We will use the personal data we collect from you for the following purposes, which are necessary for the service you are requesting:

  • Send you informational materials about the services offered by MEOR;

  • Invite you to participate in our activities aimed at promoting personal development through social and/or cultural projects;

  • Conduct marketing, market segmentation, and statistical studies;

  • Update our customer database;

  • To send you informational materials about the services offered by properties owned by MEOR; and

  • Conduct service quality surveys.

The personal data we may collect falls into the following categories:

  • Identification data: name, home address, date of birth, landline and/or mobile phone number, fax number, email address, photo.

  • Employment data: job title, address, email address, landline or mobile phone number, and fax number.

  • Billing data: billing address, tax ID number.

  • Financial data: bank account information, payment method.

     

Please note that we do not process sensitive personal data.
If you do not wish for your personal data to be processed for the additional purposes outlined in this notice, you may request this at any time by visiting our website at www.meor.com.mx/ or by sending an email to contacto@meor.com.mx
 

Refusing to allow us to use your personal data for secondary purposes will not be grounds for us to deny you the products and/or services you request or contract with us.

2.- Purpose and Processing of Personal Information

To fulfill the purposes described in this privacy notice, we will use only the personal information you provide to us:

  • Personal Information: name, email address, phone number.

  • To respond to your questions and comments.

  • To establish a legal relationship.

  • To stay in touch with you.


When the information you provide is intended to enable us to provide you with a service or to enter into a sales and/or lease agreement, we will also require information regarding the event you are organizing, so that we can provide you with better service.
Please be advised that MEOR will not request any personal data considered sensitive.

Your personal information will be processed in accordance with the principles of lawfulness, quality, consent, transparency, purpose limitation, fairness, proportionality, and accountability, as enshrined in the Federal Law on the Protection of Personal Data Held by Private Parties.

3.- Restrictions on the Use or Disclosure of Personal Information

Your personal data will never be disclosed or transferred to third parties without your prior consent; it will be used solely for the purposes specified in this privacy notice.

4.- Exercising the Rights of Access, Correction, Deletion, and Objection

You have the right to know what personal data we hold about you, how we use it, and the terms under which we use it (Access). Likewise, you have the right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); to have it removed from our records or database if you believe it is not being used in accordance with the principles, duties, and obligations set forth in the regulations (Cancellation); as well as to object to the use of your personal data for specific purposes (Objection). These rights are known as ARCO rights.

To exercise any of the ARCO rights, and to renew your consent to the processing of your Personal Data, you must duly complete the form we make available to you in the following formats through our website.

If you have any questions about the procedure and requirements for exercising your ARCO rights, or for revoking your consent to the processing of your Personal Data, you may send an email to contacto@meor.com.mx; or visit our website: https://www.meor.com.mx and go to the Privacy Notice section; alternatively, you may contact our Information Privacy Department, which will process requests to exercise these rights and address any questions you may have regarding the processing of your information.  

Requests to renew consent for the processing of your data will be addressed within 5 business days of receiving your request.

5.- Control and Security of Personal Information

To help you limit the use and disclosure of your personal information, we offer the following options:

You may register through the website of the Federal Consumer Protection Agency (PROFECO) at http://www.profeco.gob.mx to indicate that you do not wish to be contacted with unsolicited advertising and that your information should not be used for marketing or advertising purposes.

6.- Changes to this Privacy Notice

This Privacy Notice may be subject to modifications, changes, or updates resulting from new legal requirements; changes to the services we offer; or changes to our privacy practices.

 

We are committed to keeping you informed of any changes to this Privacy Notice through our website, https://www.meor.com.mx/, in the Privacy Notices section.

7.- Consent

When you visit our website or related pages, use our app, provide us with your personal data, or interact with our services, you consent to the processing of your personal data in accordance with the terms of this Privacy Notice.
 

Updated: November 2023

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